Dr. Mark Townsend, Chief Clinical Digital Ventures Officer at Bon Secours Mercy Health

This episode recorded live at the 10th Annual Health IT + Digital Health + RCM Annual Meeting features Dr. Mark Townsend, Chief Clinical Digital Ventures Officer at Bon Secours Mercy Health. He shares how his organization uses AI, venture partnerships, and operational insights to drive scalable change, improve patient engagement, and balance innovation with regulatory and budget realities.