AI applications are evolving beyond chatbots into more complex and transformative solutions, according to Marco Palladino, CTO and co-founder of Kong. In a recent episode of The New Stack Makers, he discussed the rise of AI agents, which act as "virtual employees" to enhance organizational efficiency. For instance, AI can now function as a product manager for APIs—analyzing documentation, detecting inaccuracies, and making corrections. However, reliance on AI agents brings security risks, such as data leakage and governance challenges. Organizations need observability and safeguards, but developers often resist implementing these requirements manually. As GenAI adoption matures, te...