What You Can Do with Vector Search

TNS publisher Alex Williams spoke with Ben Kramer, co-founder and CTO of Monterey.ai Cole Hoffer, Senior Software Engineer at Monterey.ai to discuss how the company utilizes vector search to analyze user voices, feedback, reviews, bug reports, and support tickets from various channels to provide product development recommendations. Monterey.ai connects customer feedback to the development process, bridging customer support and leadership to align with user needs. Figma and Comcast are among the companies using this approach. In this interview, Kramer discussed the challenges of building Large Language Model (LLM) based products and the importance of di...